Home-made games, just like your mom did. :)

Support

Q: Why there 2 online versions of All-in-One Solitaire game and which should I play?
A: First original version of All-in-One Solitaire game was made using Adobe Flash technology.
Adobe will stop supporting Flash in 2020, thus web browsers will follow and Flash games most likely will stop working for regular users.
I had no choice but remake the game using another technology.
All-in-One Solitaire beta game is now available and it does not require Flash.
Newer version of the game is still in beta, but has lots of new features and will eventually replace original game.
If older version of the game works fine for you, you can keep playing it until 2020. 🙂 If you are experiencing problems, I recommend you playing new version instead.

Q: Ad is freezing (nor working properly) and not letting me play. Can you help?
A: I’m sorry you have problem with ads on my website.
Google provides me with all the ads, and it is responsible for all technical problems.
If you see an ad that is offensive or not working properly (freezing, not showing up), please contact me with the following information, so I can block it:
1. Ad name or title;
2. Ad web address (click the ad to see).
3. Screenshot (or describe what you see) of the ad, if possible;

Q: I have problems playing your online games on my computer.
A: These steps should help you fix the problem:
1. Make sure you are playing my online games at Pozirk Game website: https://www.pozirk.com/
2. Make sure to install and ALLOW Adobe Flash Player in your browser!
    You can download and install the latest version of Adobe Flash Player here: https://get.adobe.com/flashplayer/
    Mozilla Firefox:
    

    Google Chrome:
    

    Microsoft Edge:
    

    Safari:
    
3. Please disable your ad-blocking extension (if any, including Ghostery), as it may prevent games from loading.
    You can read on how to disable extension here: http://www.wikihow.com/Disable-AdBlock
    If you don’t know how to disable ad-blocking extension, you can use a different browser, that doesn’t have this extension.

4. Please don’t use Private/Incognito mode, as it may prevent games from loading.
5. Make sure you are playing the latest version of the game.
    In order to make sure you are playing the latest version of the game, clear the cache of your browser.
    Simply follow the steps from this website: http://www.refreshyourcache.com/


Q: I don’t like ads. How can I play your games completely without ads?
A: I understand your disappointment about ads, nobody likes them, including myself. 🙂
It takes me lots of time and efforts to develop my games. I also keep improving them by adding new features and fixing bugs.
Still all my games are free for everyone to play and enjoy!
Ads are my only source of income from them.
Alternatively, you can become a Premium Member and play all the game without ads. If you are Premium Member, you can also leave your Ad Blocker on and still enjoy playing games!
Thank you for support and understanding!

Q: I have paid for Premium Membership, why do I see ads?
A: You have to LOGIN with your username and password EACH TIME you want to play games without ads!
Please go to Home page and click “Login” at the right sidebar.
Then enter your username, password and click “Log In” button.
Sometimes, even if you are logged in, you might still see ads because your web browser cached the page. Simply reload the page to fix it.

Q: I have problems downloading/installing your game to my Android/Kindle/iOS/PC/Mac device. Why?
A: If you have problems downloading/installing your game, there is something wrong with your device and/or App Store, NOT with the game!
Most likely you don’t have enough space on your device.
Try to power off/on your device, free up some space by removing unwanted apps, music, movies, books, photos and remove/install the game once again.
If nothing helps, contact App Store support team for assistance.

Q: I have a problem with one of your games. Can you help me?
A: Yes! Please contact me using the form below. PROVIDE AS MANY DETAILS OF THE PROBLEM AS POSSIBLE, including game name, type of the game (web, mobile, pc, mac), your device brand/name, game version and STEPS TO REPRODUCE THE PROBLEM! Otherwise, I won’t be able to help you.

Q: I have problems purchasing your game at my Android/Kindle/iPad/PC/Mac device.
A: Please check, if you have correctly entered your financial information (credit card number, validity period, address, etc.) and try to make purchase again. If it doesn’t help, contact App Store support team, I do NOT process payments!

Q: Can I suggest new feature for your games?
A: Yes, although I can’t guarantee, it will be implemented!

Q: What does “pozirk” mean?
A: Google translate at your service! It’s a Belarusian word.

Q: Who is behind “Pozirk Games“?
A: Just me. 🙂

Q: I want to license one of your games.
Please visit Games Licensing page for available games and licenses.

Q: I’m interested in doing business with you.
A: Great, please contact me using form below.

Q: I have some other questions or offers, how can I contact you?
A: Just use contact form below!

Q: How quickly will you respond to my email?
A: If you didn’t get any reply from me within 2 business days, please check your SPAM folder.
Or maybe I’m on vacation and drinking my mojito…
Beach

Please read FAQ above before contacting me. Thank you!
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