Home-made games, just like your mom did. :)

Support

Q: I have paid for Premium Membership, why do I see ads?
A: You have to LOGIN with your username and password EACH TIME you want to play games without ads!
Please go to Home page and click “Login” at the right sidebar.
Sometimes, even if you are logged in, you might still see ads because your web browser cached the page. Simply reload the page to fix it.

Q: I have problems playing your online games on my computer.
A: These steps should help you fix the problem:
1. Make sure to install and ALLOW Adobe Flash Player in your browser!
    You can download and install the latest version of Adobe Flash Player here: https://get.adobe.com/flashplayer/
2. Please disable your ad-blocking extension (if any), as it may prevent games from loading.
    You can read on how to disable extension here: http://www.wikihow.com/Disable-AdBlock
    If you don’t know how to disable ad-blocking extension, you can use a different browser, that doesn’t have this extension.

3. Please don’t use Private/Incognito mode, as it may prevent games from loading.
4. Make sure you are playing the latest version of the game.
    In order to make sure you are playing the latest version of the game, clear the cache of your browser.
    Simply follow the steps from this website: http://www.refreshyourcache.com/

Q: I don’t like ads. How can I play your games without ads?
A: I understand your disappointment about ads, nobody likes them, including myself. 🙂
It takes me lots of time and efforts to develop my games. I also keep improving them by adding new features and fixing bugs.
Still all my games are free for everyone to play and enjoy!
Ads are my only source of income from them.
Alternatively, you can become a Premium Member and play all the game without ads.
Thank you for support and understanding!

Q: I have problems downloading/installing your game to my Android/Kindle/iOS/PC/Mac device. Why?
A: If you have problems downloading/installing your game, there is something wrong with your device and/or App Store, NOT with the game!
Most likely you don’t have enough space on your device.
Try to power off/on your device, free up some space by removing unwanted apps, music, movies, books, photos and remove/install the game once again.
If nothing helps, contact App Store support team for assistance.

Q: I have a problem with one of your games. Can you help me?
A: Yes! Please contact me using the form below. PROVIDE AS MANY DETAILS OF THE PROBLEM AS POSSIBLE, including game name, type of the game (web, mobile, pc, mac), your device brand/name, game version and STEPS TO REPRODUCE THE PROBLEM! Otherwise, I won’t be able to help you.

Q: I get the following error, while updating the game on my PC/Mac: “The application could not be installed because an application with that name already exists at the selected installation location. Try installing to a different location.” How can I fix it?
A: You have to uninstall old version of the game manually, then you will be able to update the game without any problems.

Q: I get the following error, while updating the game on my PC/Mac: “The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.” How can I fix it?
A: You have to uninstall old version of the game manually, then you will be able to update the game without any problems.

Q: I have problems purchasing your game at my Android/Kindle/iPad/PC/Mac device.
A: Please check, if you have correctly entered your financial information (credit card number, validity period, address, etc.) and try to make purchase again. If it doesn’t help, contact App Store support team, I do NOT process payments!

Q: What is the real, authentic Pozirk Games website?
A: The only REAL Pozirk Games website is www.pozirk.com
Also, All-in-One Solitaire, All-in-One Mahjong, All-Peaks Solitaire, Shadow Solitaire, Rainbow Lines, Match Jong are authentic websites of their respective games.
All other website are FAKE, please avoid visiting them, as you can become a victim of hackers and malware.

Q: Can I suggest new feature for your game?
A: Yes, although I can’t guarantee, it will be implemented!

Q: What does “pozirk” mean?
A: Google translate at your service! It’s a Belarusian word.

Q: Who is behind “Pozirk Games“?
A: Just me. 🙂

Q: Can I add your flash games to my website?
A: Yes, you can download games with my branding and ads from this page: Free Games for your website. If you want these games with your branding, you should buy them first.

Q: Can you develop a game for me?
A: Maybe. 🙂 I am extremely busy, so everything depends on your project. Send me your offer or idea, and I will be happy to review it, and, if possible, make a great game for you.

Q: I want to license one of your games.
Please visit Games Licensing page for available games and licenses.

Q: I’m interested in doing business with you.
A: Great, please contact me using form below.

Q: I’m looking for a job, do you have any open positions?
A: Nope.

Q: Can I advertise on Pozirk Games website?
A: Sorry, not anymore.

Q: Can I submit my game to your website?
A: No.

Q: I have just finished new great game. Would you like to sponsor it?
A: Sorry, I do NOT sponsor games. Please do NOT contact me regarding sponsorship of your game.

Q: I have some other questions or offers, how can I contact you?
A: Just use contact form below!

Q: How quickly will you respond to my email?
A: If you didn’t get any reply from me within 2 business days, please check your SPAM folder.
Or maybe I’m on vacation and drinking my mojito…
Beach

Please read FAQ above before contacting me. Thank you!

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